Improve your processes to realise business outcomes

ISEB Modelling Business Processes Certificate

Learn methods for improving your processes and realise business outcomes

Modelling techniques are a critical part of the business analysts’ toolkit and process modelling underpins organisational process improvement. The importance of modelling techniques as part of the business analysts’ toolkit is a given and process modelling underpins organisational process improvement. Thus, understanding and applying proven modelling techniques is an essential skill for business analysts to derive successful business outcomes.

Modelling Business Processes offers practical, proven techniques for modelling, analysing and improving business processes. This promotes a hierarchical approach to ensure holistic analysis which considers not only process but also the surrounding factors in the business operating model. Theoretical concepts are supported by practitioner experience and a detailed case study which provides participants with an opportunity to apply their learning to both AS-IS and TO-BE process model development.

Improve your processes to realise business outcomes

Learning Outcomes

  • Understand the various types of processes, how they contribute to higher level goals and the physical steps involved
  • Learn best practice modelling techniques and when to apply them
  • Understand about the systems within an organisation
  • Bridge the gap between process and IT
  • Understand how the use of effective process modelling techniques impacts the definition and creation of ‘fit for purpose’ IT requirements.

Course Content

  • Context for business process modelling
  • The organisational view
  • Modelling an organisation
  • Modelling processes
  • Creating ‘As Is’ process models
  • Analysing tasks
  • Human aspects of performance
  • Managing and measuring processes
  • Process improvement and redesign
  • Creating ‘To Be’ process models
  • Implementation issues
  • IT support for business processes

Face-to-face learning

Learn in the classroom and interact with colleagues and course presenters. Training available across New Zealand.
Course cost: $1725 inc. GST

In house training

Training comes to you. Planit can tailor a learning program with course modules specific to the needs of your organisation.